ACME Smart W-Fi plug

You should use “Smart Life” for Android version 4.1 and iOS version 9.0 and above.

The process is very simple – simply press and hold the main button for 5 seconds to enter the Wi-Fi configuration mode. The LED light will indicate if EZ mode (flashing rapidly) or AP mode (flashing slowly) is on. EZ mode connection is set as default in Wi-Fi configuration. If you want to switch between the modes, simply press and hold the button for 5 seconds - the device will switch between the EZ mode and AP mode. Next, please follow the instructions in the app and refer to the manual provided for additional detailed pairing guidelines. 

When EZ (easy mode) mode is on, The Smart Plug directly connects to your home router. When AP (access point) mode is on, The Smart Plug creates an access point which connects to the smartphone and to your home’s router.
*Different modes are necessary for particular router types. If one mode doesn’t work with your router, try switching to another mode and try again.
 

Similar to other devices, open the application device menu and go to Settings, then click ‘Restore Manufacturer Defaults’.

Of course, you can!

Nope! It’s designed to be as convenient as possible, so it is compatible with the standard layout of the socket panel. 

Of course, you can plug a power strip into your Smart Plug! You can also turn it on/off via the Simple Home app or voice command using Amazon’s Alexa or Google Assistant. However, you should note that the total draw and wattage of all the devices plugged into the power strip should be within the rated amperage and wattage of the Smart Plug.

The short and pleasant answer is – limitless. There’s no limit of how many plugs you can add and use in the app. 

Absolutely not! Smart Plug consumes less than 1 W when in Standby mode.

Since the device is controlled via its app, you can literally control from anywhere! Either from your smartphone or tablet as long as you have connection to the Internet, you’re good to go!

It might be to do with the router you’re currently on – please make sure that the router/access point you’re currently using has a port forwarding enabled to access the device. For more detailed information, please contact your network provider.

Of course, you can! Simply switch the smart plug on/off manually using the switch button located on the front panel. The LED light will serve you as an indicator if the device is on or off. 

No, there is absolutely no difference, so please choose whichever method is more convenient for you. 

Simply press and hold the power button for 5 seconds to reset the connection. Next, after successfully resetting your Smart Plug’s connection settings, simply follow the standard Wi-Fi set-up procedure in your Smart Life app. 

We recommend you to read a detailed manual of the set-up process to get familiarized with the technicalities. 

Unfortunately, you cannot. As of now, Amazon Alexa and Google Assistant can only turn on/off the Smart Plug on the spot. 

Of course, they can! And yes, we recommend to use a different name of each of the plugs when setting them up in the Simple Home app. 

Of course, it can! Check your app for the device’s consumption readings.

The user account that initially set up Smart Plug and connected it to the Wi-Fi network is the owner and primary account. Other users can also control Smart Plug but device owner needs to share the device in the Smart Life app. After that, another user can control Smart Plug without going through the setup process.

Unfortunately, not. Smart Plug only supports the 2.4GHz Wi-Fi network.

Don’t panic! First of all, make sure that your device is connected to a 2.4 GHz Wi-Fi network, since 5 GHz Wi-Fi network is not supported unfortunately. Next, make sure that the device is within the range of the Wi-Fi network, which spreads a strong signal. Finally, make sure that your wireless router/ access point or the network provider is not blocking the P2P (peer to peer) type of networking.

Don’t worry, it’s not! Simply your Wi-Fi network might have turned off, please check and, if needed, restart the router. Please note that once the power is cut off, your device will go into the sleeping mode, so make sure that you turn it back on through the application or manually by pressing the button on the device.

When your power returns, the smart plug will automatically reboot and for security reasons will switch off your appliance. It will switch on again at the next scheduled time or you can manually switch it back on.

Simply go your Simple Home app and check the status of your smart plug there.

All you need to have to start using the smart plug is a 2.4 GHz wireless network and a mobile device that has to be connected to the internet, that’s all! 

There is a wide range of appliances, which can be controlled with the smart plug. However, please ensure that the current load does not exceed the maximum allowed 10A and the power load does not exceed the maximum allowed 2300W.

Not quite yet. Our current Smart Plug model is designed for indoor use only. 

Yes, Smart Plug has multi-voltage support and works in the range of 100-240V 50/60 Hz

The short and pleasant answer is no, you don’t! The Smart Plug is actually smart and remembers the IP configuration, so if it remains within the same Wi-Fi network, it will continue working without the need to be set up again. 

Of course, it will be protected! GDPR is intended to protect the fundamental privacy rights of EU data subjects and the security of personal data and our platform is fully ready for GDPR compliance assessment.