After you chose me

Find out everything there is to know about your new device. With this F.A.Q. section we’re answering all the burning questions: from setting up to fun new ways to use.

What app should I for ACME Activity Trackers?

All of ACME Activity Trackers are compatible with the VeryFitPro mobile app.

Is there guidance on how to set the time and date on the device?

Simply pair the device with your phone, and the time will be set automatically – easy!

What kind of notifications will I get on an activity tracker?

When the corresponding functions are enabled in the “VeryFitPro” app, yourdevice can inform you about the following events:
Incoming calls, incoming messages, reminder alerts, physical inactivity (sedentary alert), achievement of the activity target (user-specified number of steps) and loss of the phone*.
* The device vibrates when the smartphone is beyond the range of Bluetooth connection (more than 5–10 meters).
 

How long does it take to fully charge the device?

Process is really fast - it takes only up to 1 hour!

How does it count the calories I've burned?

The count of burned calories is directly based on the number of counted steps.

And how does this device calculate the number of steps I’ve taken?

This device uses an integrated accelerometer, which identifies every single arm movement we make and records our steps based on that. The same sensor is used by all newest smartphones, which proves it to be actually smart! 

What if I don’t synchronize the device with the phone very often, will it record the data in its own memory?

Of course, it will, but only for a few days, so we highly recommend to manually synchronize the device with your phone at least once a week in order to avoid any loss of data.

I’ve noticed that the device is counting steps even though I am not even walking – is there something wrong with the device?

Please don’t panic, the device is totally fine! As it has been mentioned previously, the device uses accelerometer, which is triggered by any movements of your body parts, so if you are sitting on a chair and moving your arms, cycling, or travelling by car, it might still record these movements as steps. Don’t worry though, these small oversights have little influence on your daily activity results! 

When the battery dies, the device disconnects from my phone. When I charge it, do I have to pair it with my phone again?

We recommend not allowing the device’s battery to completely die. After charging the bracelet, all you have to do is go to the app and perform the synchronization process by hand.

Why do different manufacturers' devices show similar numbers of steps but different distances travelled?

The answer is quite straight-forward – these devices are programmed to calculate steps and distances using a unique algorithm, and each manufacturer has its own unique algorithm developed, which is why the results tend to be different – it’s that simple!